Summary of work
Client Relations Associate works closely with clients to ensure their satisfaction, ensuring that clients’ needs are met in a timely and satisfactory manner. In addition, the CRA also helps manage group projects, review company contracts, and assist their company in gaining customers.
Duties and Responsibilities
Maintain contact with clients to ensure client satisfaction
Make sure customer requirements are met in a timely and satisfactory manner
Manage group projects, review company contracts, and help their company find customers
Prepare reports and provide updates to customers and direct management
Perform other duties related to VA client accreditation
Experience working in different shifts
At least 1 year of working experience with clients based in the US
At least 1 year of customer service experience
You can take action and solve problems quickly
Good speaking and writing skills in English
With a stable internet connection and a backup internet
Knowledge on Google Suite and other related office tools
If you are interested in the role, apply for this job.